Frequently Asked Questions

Every situation is unique when it comes to iPhone ans Smartphone repair. Our highly skilled and professional service technicians are committed to providing you fast and friendly service and reuniting you with your device as soon as possible.

What types of Mobile phone or Tablet do you repair?

We repair all popular makes of smartphones and tablets available in the market including Apple, Samsung, Motorola, LG, Blackberry, HTC, Nokia and Huawei smartphones.

How do I know if I need the LCD repair or not?

If the actual LCD display screen of the phone is bleeding, has white/black lines, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage. Still not sure? Send a picture of the current condition of the phone while it is powered on to repairs@fonefixhoniton.co.uk and we will do our best to diagnose it.

Do you need my SIM card?

No we do not need your SIM card but without it we cannot fully test your device.

What is the repair process?

When you visit us for iPhone, iPad, Smartphone repair or tablet repair, we will review your device and provide an initial assessment of the problem. Based on the problem, we can offer a free estimate and time when you can expect to pick up your repaired mobile device. Depending on the severity of the problem and If it looks like it is a larger job than same day turnaround, we will let you know right away.

What is the typical turnaround time on repairs?

We know how important your device is to you and can usually repair and return your mobile phone within one hour. We carry a multitude of Smartphone replacement parts in stock. Plus, we stock large numbers of screen assemblies, charging ports, cameras, batteries, tablet supplies, and more. Some part may require a special order.

How much does it cost?

Once we diagnose the problem, we can provide an actual estimate based on your specific mobile phone repair needs. For a list of common problems like cracked screen repair, cracked glass repair and other mobile phone and tablet repairs, see the repair pricing guide for your market.

What kind of parts do you use for repairs?

We only use the highest quality parts available on the market and include a 12 month warranty on all repairs. We can also supply and fit genuine OEM screens and parts for makes such as Apple, Samsung and Sony. repairs completed using original OEM parts are covered by our 2 year warranty.

What payment methods do you accept?

If you are booking and paying for your repair online then we accept all major debit and credit cards. For local call in repairs we accept cash or bank transfer and will provde a receipt as proof of repair.